Call Us Today: 800.343.2324 (USA) or +1.716.835.7000
Home / Service & Support
Decrease font size Increase font size Print this page

Service & Support

At Buffalo Filter, service does not end with the sale of the product. We strive to ensure customer satisfaction throughout the lifetime of the product. While our products require little maintenance, we know there are times when you might encounter a problem or need technical support. 

Customer Service      

If you have product or product application questions or require any other non-technical assistance, please contact us via email at bf.smoke.info@filtrationgroup.com or by phone:

United States:

  • Phone (toll-free): 1.800.343-2324 

  • Fax transmission: 1.716.835.3414

International:

  • Phone: +1.716.835.7000

Technical Support

Buffalo Filter's Technical Support Department is the first point of reference for the following:

  • Warranty Repairs

  • Out of Warranty Repairs

  • General Service & Maintenance

Provide your contact information, product name and serial number found on the back of the smoke evacuator, along with a brief description of the problem. Contact us via email at bf.techsupport@filtrationgroup.com or by phone:

United States:

  • Phone (toll-free): 1.800.343.2324 (Extension 266)

  • Fax transmission: 1.716.835.3414

International:

  • Phone: +1.716.835.7000 (Extension 266)

  • Fax transmission: +1.716.835.3414

Follow Us

Questions?

The Power to Have a Smoke-Free OR

Is at your fingertips.

Read More